24hour Pharmacy
Privacy Policy
At 24hour Pharmacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
Who We Are
Our website address is:
24hourpharmacy.org
24hour Pharmacy is an online pharmacy service operating within Egypt.
For any privacy-related questions or support inquiries, you can contact us at:
support@24hourpharmacy.org
Information We Collect
When you use our website, create an account, place an order, or contact us, we may collect the following information:
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Full name
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Phone number
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Email address
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Shipping address
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Account login information
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Order details and purchase history
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Any information submitted through contact forms or prescription uploads
We may also automatically collect certain technical information such as:
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IP address
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Browser type
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Device information
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Website usage activity through cookies and analytics tools
How We Use Your Information
We use the collected information to:
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Process and deliver your orders
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Create and manage your account
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Provide customer support
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Improve website performance and user experience
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Send order updates and notifications
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Send promotional offers and marketing messages via email or WhatsApp
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Analyze website traffic and customer behavior using Google Analytics
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Prevent fraud and maintain website security
Prescription Uploads
Customers may be allowed to upload prescriptions for medication-related services. Any uploaded prescription files and related medical information are handled securely and used only for order processing and customer service purposes.
We do not share prescription information except when necessary to fulfill orders or comply with legal obligations.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Keep you logged into your account
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Analyze website traffic and performance
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Improve website functionality
You may disable cookies through your browser settings, but some parts of the website may not function properly.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as pages visited, session duration, device type, and general geographic location.
This information helps us improve our services and customer experience.
Marketing Communications
By creating an account or placing an order, you may receive promotional emails or WhatsApp messages related to:
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Discounts
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Special offers
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Product updates
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Pharmacy announcements
You may opt out of marketing communications at any time.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited information only with:
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Delivery providers
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Technical service providers
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Analytics providers
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Legal authorities if required by law
All third parties are expected to protect your information appropriately.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage method can be guaranteed as completely secure.
Your Rights
You have the right to:
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Access your personal data
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Request corrections to inaccurate information
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Request deletion of your account or personal data
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Opt out of marketing communications
To make any request regarding your data, please contact us at:
support@24hourpharmacy.org
Service Area
24hour Pharmacy currently provides services and deliveries within Egypt only.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
We encourage users to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
24hour Pharmacy
Egypt